# poly.ai

> AI-optimized mirror of poly.ai containing 50 pages totalling 64,539 words of clean markdown content, structured data, and semantic HTML. Original source: https://poly.ai. Last updated: 2026-09-07T04:17:49.927Z.

Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG).

## Homepage

- [PolyAI: The world's most lifelike voice AI agents](/content/site-root.html): PolyAI is the enterprise platform where dialog agents get built, run, adapt, and iterate in real time. Now open to enterprise builders., PolyAI Web Calling (519 words)

## Articles & Blog Posts

- [Podcast - PolyAI](/content/podcast/index.html): Deep Learning with PolyAI. PolyAI's CEO and co-founder Nikola Mrkšić invites guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience., PolyAI Web Calling (1,274 words)
- [Dialog-RSN-1: a voice model that hears calls the way humans do](/content/blog/polyai-dialog-rsn-1/index.html): Dialog-RSN-1 hears calls the way people do. It resolves calls in under 300ms, lifts containment by 11%, and cuts response latency by 37%, all without losing control of your voice., PolyAI Web Calling (2,811 words)
- [Agent Studio - PolyAI Agent Builder](/content/agent-studio/index.html): The world's only voice-first omnichannel platform for conversational AI,, PolyAI Web Calling (537 words)
- [PolyAI: The world's most lifelike voice AI agents](/content/en/index.html): PolyAI is the enterprise platform where dialog agents get built, run, adapt, and iterate in real time. Now open to enterprise builders., PolyAI Web Calling (533 words)
- [Pressroom - PolyAI](/content/pressroom/index.html): With a team of industry leaders creating groundbreaking conversational AI solutions, it's no wonder PolyAI is making headlines., PolyAI Web Calling (221 words)
- [Resources - PolyAI](/content/resources/index.html): View our resources library for blog posts, call recordings, guides and events to support your journey to customer-led conversational support., PolyAI Web Calling (247 words)
- [Customers - PolyAI](/content/customers/index.html): See how enterprises like Marriott, UniCredit, and Simplyhealth transformed CX with PolyAI. Real results from day one., PolyAI Web Calling (314 words)
- [PolyAI raises $40m Series B to help put superhuman voice assistants behind every customer service line](/content/blog/polyai-raises-40m-series-b-to-help-put-superhuman-voice-assistants-behind-every-customer-service-line.html): PolyAI has raised $40 million in a Series B funding round led by Georgian with participation from Twilio Ventures as well a existing investors, PolyAI Web Calling (621 words)
- [CX agents for energy and water | PolyAI](/content/industries/utilities/index.html): Handle outage reports, billing inquiries, and service requests for utility providers., PolyAI Web Calling (639 words)
- [PolyAI: Build Voice AI Agents for Customer Service](/content/developers/index.html): Enterprise-grade voice AI agents with the PolyAI ADK & APIs. Production-ready in minutes. Control business logic, LLMs, Websockets, integrations & telephony., PolyAI Web Calling (738 words)
- [GLBA compliance in financial services contact centers: Implementation and evaluation guide](/content/blog/glba-compliance-ai/index.html): The 2023 Safeguards Rule expanded vendor oversight. Four criteria GLBA puts on your desk, and three questions to ask any voice AI vendor in an RFP., PolyAI Web Calling (1,389 words)
- [How Côte Brasserie turned calls into covers at a 76% conversion rate with PolyAI](/content/customers/cote-brasserie/index.html): Find out how the Côte Brasserie partnered with PolyAI to turn calls into covers with a 76% conversion rate, PolyAI Web Calling (703 words)
- [Indicators of success: how to know you're running a customer command center](/content/blog/customer-command-center-indicators-of-success/index.html): Running a customer command center is about rethinking how your teams work and interact with customers, focusing on real-time insights and proactive management., PolyAI Web Calling (728 words)
- [CX agents for hospitality | PolyAI](/content/industries/hotels/index.html): Handle reservations, concierge requests, and guest services 24/7 with enterprise-grade CX agents., PolyAI Web Calling (565 words)
- [5 considerations for FinServ enterprises worried about AI compliance](/content/blog/voice-ai-compliance-financial-services/index.html): The five things a bank's compliance team checks before approving a voice AI vendor — model architecture, audit trails, data residency, regulation, proof., PolyAI Web Calling (1,534 words)
- [Careers - PolyAI](/content/careers/index.html): Learn what it's like to work at PolyAI and browse job openings., PolyAI Web Calling (445 words)
- [Zendesk - PolyAI](/content/our-partners/zendesk/index.html): Enhance your customer experience with natural, human-like voice interactions that eliminate hold times, recover missed revenue, and unlock new insights — delivering a seamless, on-brand experience across accents, dialects, and languages, PolyAI Web Calling (662 words)
- [PolyAI grows its global footprint with senior hires and a new Toronto hub](/content/blog/polyai-makes-four-senior-hires/index.html): PolyAI announces four senior hires from Cohere, Spotify, Google, and Shopify, plus a new Toronto technology hub as the platform scales globally., PolyAI Web Calling (889 words)
- [How Côte Brasserie turned calls into covers at a 76% conversion rate with PolyAI – AWS](/content/customers/how-cote-brasserie-turned-calls-into-covers-at-a-76-conversion-rate-with-polyai-aws.html): Find out how the Côte Brasserie partnered with PolyAI to turn calls into covers with a 76% conversion rate, PolyAI Web Calling (817 words)
- [Simplyhealth supports their digital transformation with PolyAI](/content/customers/simplyhealth/index.html): Find out how Simplyhealth slashed call volume with a customer-led voice assistant for insurance., PolyAI Web Calling (725 words)
- [How the Melting Pot generated $300k from after hours bookings with PolyAI](/content/customers/melting-pot/index.html): Find out how the Melting Pot partnered with PolyAI to generate $300k from after hours bookings with PolyAI, PolyAI Web Calling (654 words)
- [Empowering agents, enhancing efficiency: PolyAI’s voice assistant reshapes customer care for Atos - AWS](/content/customers/empowering-agents-enhancing-efficiency-polyais-voice-assistant-reshapes-customer-care-for-atos-aws.html): Find out how Atos slashed call volume with a customer-led voice assistant for digital transformation., PolyAI Web Calling (1,381 words)
- [How Peppermill Resort Spa Casino achieved 187% ROI on labor cost savings with PolyAI](/content/customers/how-peppermill-resort-spa-casino-achieved-187-roi-on-labor-cost-savings-with-polyai.html): Find out how Peppermill Resort Spa Casino partnered with PolyAI to alleviate labor challenges and provide leading customer service, PolyAI Web Calling (590 words)
- [How the Citizens Advice Network in Scotland is providing better, faster support with PolyAI](/content/customers/citizens-advice-scotland/index.html): Find out how Citizen's Advice Scotland route calls with a customer-led voice assistant., PolyAI Web Calling (840 words)
- [PolyAI raises $86M to transform how enterprises talk to their customers](/content/blog/polyai-raises-86m-to-transform-how-enterprises-talk-to-their-customers.html): PolyAI raises $86 million in Series D funding to transform how enterprises talk to their customers and power human-like conversations at scale., PolyAI Web Calling (527 words)
- [How the Melting Pot generated $300k from after hours bookings with PolyAI – AWS](/content/customers/how-the-melting-pot-generated-300k-from-after-hours-bookings-with-polyai-aws.html): Find out how the Melting Pot partnered with PolyAI to generate $250k from after hours bookings with PolyAI, PolyAI Web Calling (779 words)
- [How Hawksmoor turned 42,000 missed calls into booked revenue with PolyAI](/content/customers/hawksmoor/index.html): Hawksmoor cut a 20% missed call rate to zero, booked 80,000 covers, and generated £1.6m in revenue with PolyAI. Here's how they did it., PolyAI Web Calling (1,014 words)
- [How Pacific Gas and Electric saved 35,000 labor hours with PolyAI](/content/customers/pge/index.html): Find out how PolyAI resolves over 4 million calls a year and has increased CSAT during outages by 22% for California utility provider PG&E, PolyAI Web Calling (895 words)
- [How a UK pub restaurant chain automates 70% of guest phone calls](/content/customers/how-a-uk-pub-restaurant-chain-automates-70-of-guest-phone-calls.html): Find out how this restaurant chain slashed call volume with a customer-led voice assistant., PolyAI Web Calling (447 words)
- [CX agents for home services | PolyAI](/content/industries/consumer-services/index.html): Automate bookings, dispatch, and support calls for HVAC, plumbing, and home service businesses., PolyAI Web Calling (512 words)
- [CX agents for booking and support | PolyAI](/content/industries/travel/index.html): Manage bookings, itinerary changes, and traveler support with conversational AI agents., PolyAI Web Calling (487 words)
- [Building enterprise dialog AI with the PolyAI ADK](/content/blog/polyai-adk-guide/index.html): PolyAI's ADK lets developers build enterprise dialog agents in code — your IDE, your Git workflow, your timeline — on the Agent Studio platform., PolyAI Web Calling (1,254 words)
- [How Audibel reduced abandonment rates by 44% with PolyAI](/content/customers/audibel/index.html): Audibel cut wait times by 87% with PolyAI’s empathetic, HIPAA-compliant AI agent, helping more patients access care faster, PolyAI Web Calling (920 words)
- [PolyAI unveils The CX 100 for 2026](/content/blog/polyai-unveils-the-cx100-for-2026/index.html): NEW YORK, March 18, 2026 - PolyAI, the leader in agentic AI for customer experience, today announced the 2026 CX 100, recognizing one hundred leaders revolutionizing customer experience across industries. , PolyAI Web Calling (347 words)
- [CCW 2024 - PolyAI](/content/ccw-2024/index.html): Stable, secure, and scalable voice assistants built for enterprises. Automate 50% of customer needs successfully and at scale., PolyAI Web Calling (580 words)
- [How a popular savings bank resolves 30% of calls with a customer-led voice assistant - AWS](/content/customers/how-a-popular-savings-bank-resolves-30-of-calls-with-a-customer-led-voice-assistant-aws.html): Find out how this bank slashed call volume with a customer-led voice assistant., PolyAI Web Calling (589 words)
- [How Golden Nugget automates 34% of hotel reservation calls with call center voice AI](/content/customers/golden-nugget/index.html): Find out how Golden Nugget slashed call volume with call center voice AI., PolyAI Web Calling (499 words)
- [CX agents for banking | PolyAI](/content/industries/financial-services/index.html): Secure, compliant CX agents for account inquiries, payments, and authentication in banking and finance., PolyAI Web Calling (577 words)
- [How Peppermill Resort Spa Casino achieved 187% ROI on labor cost savings with PolyAI – AWS](/content/customers/how-peppermill-resort-spa-casino-achieved-187-roi-on-labor-cost-savings-with-polyai-aws.html): Find out how Peppermill Resort Spa Casino partnered with PolyAI to alleviate labor challenges and provide leading customer service, PolyAI Web Calling (769 words)
- [How a popular retail bank resolves 30% of calls with a customer-led voice assistant](/content/customers/savings-bank/index.html): Find out how this bank slashed call volume with a customer-led voice assistant., PolyAI Web Calling (468 words)
- [One technology, two front lines: how health plans and health systems are solving access with voice AI](/content/webinars/how-health-plans-and-health-systems-are-solving-access-with-voice-ai.html): Containment rate isn't enough. See real payor and provider voice AI metrics (FCR, no-shows, readmissions, ROI) before you scale., PolyAI Web Calling (210 words)
- [Diamond Recovery implement empathetic AI to increase focus on care](/content/customers/diamond-recovery/index.html): Find out how the Diamond Recovery partnered with PolyAI to boost patient enrollment with empathetic AI, PolyAI Web Calling (697 words)
- [Amazon Connect - PolyAI](/content/our-partners/aws-amazon-connect/index.html): Developed and supported by experts in large language model, speech recognition and generative AI technologies., PolyAI Web Calling (144 words)
- [llms-txt.html](/content/llms-txt.html) (277 words)
- [Multi-turn conversations: What are they, and why do they matter for your customers?](/content/blog/multi-turn-conversations-what-are-they-and-why-do-they-matter-for-your-customers.html): When considering the different options for voice automation, the ability for a voice assistant to hold multi-turn conversations is essential for CX., PolyAI Web Calling (720 words)
- [Improving NPS by 14 points with UniCredit](/content/customers/unicredit-zagrebacka-banka/index.html): Find out how UniCredit bank Zagrebačka banka improved NPS by 14 points with the first-ever Croatian enterprise voice assistant, PolyAI Web Calling (509 words)
- [Order management - PolyAI](/content/use-cases/order-management/index.html): Let customers track orders and reschedule deliveries with a voice assistant that feels, sounds, and speaks like your dream customer service agent., PolyAI Web Calling (254 words)
- [files/gartner-hype-cycle-for-crm/index.html](/content/files/gartner-hype-cycle-for-crm/index.html) (30,258 words)

## About Pages

- [About - PolyAI](/content/about/index.html): We’re on a mission to empower companies to be the best version of themselves for their customers., PolyAI Web Calling (430 words)

## Resources

- [Full Page Index](/index.html): Browse all cached pages with rich metadata
- [About This Cache](/about.html): Methodology, technical details, and usage guidelines
- [XML Sitemap](/sitemap.xml): Machine-readable sitemap for crawler discovery
- [Robots.txt](/robots.txt): Crawler directives
- [AgentSite Network](https://agentsite.network/network.html): Public index of AgentSites and their machine-readable resources