# Our customers

## How Pacific Gas and Electric saved 35,000 labor hours with PolyAI

Pacific Gas & Electric (PG&E) customers were being forced to engage with an outdated IVR system that was unable to meet their needs, leading call wait times of over an hour during due to unpredictable weather & natural events.

- [Read more](/content/customers/pge/index.html)

Case Study [**How Carter's reduced seasonal hiring by 60% with PolyAI**](/content/customers/Carter's/index.html)

Case Study [**How SafeRide Health scaled to a million calls a month with PolyAI**](/content/customers/SafeRide/index.html)

Case Study [**How Pacific Gas and Electric saved 35,000 labor hours with PolyAI**](/content/customers/pge/index.html)

Case Study [**Improving NPS by 14 points with UniCredit**](/content/customers/unicredit-zagrebacka-banka/index.html)

Case Study [**How Fogo de Chão achieved 95% customer satisfaction with PolyAI**](/content/customers/fogodechao/index.html)

Case Study [**How Audibel reduced abandonment rates by 44% with PolyAI**](/content/customers/audibel/index.html)

Case Study [**How Hawksmoor turned 42,000 missed calls into booked revenue with PolyAI**](/content/customers/Hawksmoor/index.html)

Case Study [**Diamond Recovery implement empathetic AI to increase focus on care**](/content/customers/diamond-recovery/index.html)

Case Study [**How the Melting Pot generated $300k from after hours bookings with PolyAI**](/content/customers/melting-pot/index.html)

Case Study [**How Peppermill Resort Spa Casino achieved 187% ROI on labor cost savings with PolyAI**](/content/customers/how-peppermill-resort-spa-casino-achieved-187-roi-on-labor-cost-savings-with-polyai/index.html)

Case Study [**How Côte Brasserie turned calls into covers at a 76% conversion rate with PolyAI**](/content/customers/cote-brasserie/index.html)

Case Study [**Quicken elevates customer and agent experiences with PolyAI**](/content/customers/quicken/index.html)

Case Study [**How a UK pub restaurant chain automates 70% of guest phone calls**](/content/customers/how-a-uk-pub-restaurant-chain-automates-70-of-guest-phone-calls/index.html)

Case Study [**How Howard Brown Health provides personalized patient experiences with PolyAI**](/content/customers/howardbrownhealth/index.html)

Case Study [**Empowering agents, enhancing efficiency: PolyAI’s voice assistant reshapes customer care for Atos**](/content/customers/atos/index.html)

Case Study [**Simplyhealth supports their digital transformation with PolyAI**](/content/customers/simplyhealth/index.html)

Case Study [**How Golden Nugget automates 34% of hotel reservation calls with call center voice AI**](/content/customers/golden-nugget/index.html)

Case Study [**How the Citizens Advice Network in Scotland is providing better, faster support with PolyAI**](/content/customers/citizens-advice-scotland/index.html)

Case Study [**How a popular retail bank resolves 30% of calls with a customer-led voice assistant**](/content/customers/savings-bank/index.html)

Case Study [**How Big Table Group automates £140k in reservations each month**](/content/customers/big-table-group/index.html)