Customers - PolyAI

Our customers

How Pacific Gas and Electric saved 35,000 labor hours with PolyAI

Pacific Gas & Electric (PG&E) customers were being forced to engage with an outdated IVR system that was unable to meet their needs, leading call wait times of over an hour during due to unpredictable weather & natural events.

Case Study How Carter's reduced seasonal hiring by 60% with PolyAI

Case Study How SafeRide Health scaled to a million calls a month with PolyAI

Case Study How Pacific Gas and Electric saved 35,000 labor hours with PolyAI

Case Study Improving NPS by 14 points with UniCredit

Case Study How Fogo de Chão achieved 95% customer satisfaction with PolyAI

Case Study How Audibel reduced abandonment rates by 44% with PolyAI

Case Study How Hawksmoor turned 42,000 missed calls into booked revenue with PolyAI

Case Study Diamond Recovery implement empathetic AI to increase focus on care

Case Study How the Melting Pot generated $300k from after hours bookings with PolyAI

Case Study How Peppermill Resort Spa Casino achieved 187% ROI on labor cost savings with PolyAI

Case Study How Côte Brasserie turned calls into covers at a 76% conversion rate with PolyAI

Case Study Quicken elevates customer and agent experiences with PolyAI

Case Study How a UK pub restaurant chain automates 70% of guest phone calls

Case Study How Howard Brown Health provides personalized patient experiences with PolyAI

Case Study Empowering agents, enhancing efficiency: PolyAI’s voice assistant reshapes customer care for Atos

Case Study Simplyhealth supports their digital transformation with PolyAI

Case Study How Golden Nugget automates 34% of hotel reservation calls with call center voice AI

Case Study How the Citizens Advice Network in Scotland is providing better, faster support with PolyAI

Case Study How a popular retail bank resolves 30% of calls with a customer-led voice assistant

Case Study How Big Table Group automates £140k in reservations each month